Last Updated: August 2025
Introduction
At RadiantYou, we are committed to protecting your privacy and personal data. This
Privacy Policy explains how we collect, use, store, and protect your information when
you use our website and services.

  1. Information We Collect
    Personal Information You Provide: – Name, email address, and contact details –
    Billing and delivery addresses – Payment information (processed securely by our
    payment providers) – Account login credentials – Communication preferences –
    Product reviews and feedback
    Information Collected Automatically: – IP address and browser information – Pages
    visited and time spent on our website – Referring website and search terms used –
    Device type and operating system – Cookies and similar tracking technologies
  2. How We Use Your Information
    To Process Orders: – Fulfill your product orders and arrange delivery – Process
    payments and prevent fraud – Send order confirmations and shipping updates –
    Handle returns and customer service inquiries
    To Improve Our Service: – Personalize your shopping experience – Analyze website
    usage and improve functionality – Develop new products and services – Conduct
    market research and analytics
    For Marketing (With Your Consent): – Send promotional emails about new products
    and offers – Provide personalized product recommendations – Share beauty tips and
    educational content – Notify you about sales and special events
  3. Legal Basis for Processing
    We process your personal data based on: – Contract Performance: To fulfill orders and
    provide services – Legitimate Interest: To improve our website and prevent fraud –
    Consent: For marketing communications and non-essential cookies – Legal
    Obligation: To comply with tax and accounting requirements
  4. Data Sharing and Disclosure
    We Share Information With: – Payment Processors: To handle secure payment
    transactions – Delivery Partners: To fulfill shipping and delivery services – Email
    Service Providers: To send communications (with your consent) – Analytics
    Providers: To understand website usage (anonymized data)
    We Do Not: – Sell your personal data to third parties – Share your information for
    others’ marketing purposes – Transfer data outside the UK/EU without appropriate
    safeguards
  5. Data Security
    Security Measures: – SSL encryption for all data transmission – Secure servers and
    regular security updates – Access controls and staff training on data protection –
    Regular security audits and monitoring – PCI DSS compliance for payment processing
  6. Your Rights
    Under UK GDPR, you have the right to: – Access: Request a copy of your personal data –
    Rectification: Correct inaccurate or incomplete information – Erasure: Request
    deletion of your personal data – Portability: Receive your data in a portable format –
    Restriction: Limit how we process your data – Objection: Object to processing based
    on legitimate interest – Withdraw Consent: Opt out of marketing communications
  7. Cookies and Tracking
    Types of Cookies We Use: – Essential Cookies: Required for website functionality –
    Analytics Cookies: Help us understand website usage – Marketing Cookies: Enable
    personalized advertising – Preference Cookies: Remember your settings and
    preferences
    Managing Cookies: You can control cookies through your browser settings. Note that
    disabling certain cookies may affect website functionality.
  8. Data Retention
    Account Information: Retained while your account is active
    Order History: Kept for 7 years for tax and legal purposes
    Marketing Data: Retained until you unsubscribe
    Website Analytics: Anonymized data retained for 26 months
  9. Children’s Privacy
    Our website is not intended for children under 16. We do not knowingly collect
    personal information from children under 16 without parental consent.
  10. International Transfers
    If we transfer data outside the UK/EU, we ensure appropriate safeguards are in place,
    including adequacy decisions or standard contractual clauses.
  11. Changes to This Policy
    We may update this Privacy Policy periodically. Changes will be posted on this page
    with an updated “Last Updated” date. We encourage you to review this policy
    regularly.
  12. Contact Us
    For privacy-related questions or to exercise your rights, contact us at: – Email:
    info@radiantyou.co.uk – Subject Line: “Privacy Policy Inquiry” – Response Time:
    Within 30 days